Chavoloop Strictly 18 and over. Responsible Gaming guidance.

Contact us

Corrections, complaints and awkward questions.

A real person reads every message. We reply within two working days, and we publish corrections openly when we have got something wrong.

Send a message

We use your details only to answer you. Your message is not shared with any operator or advertiser, and we do not add you to a mailing list.

Direct contacts

Editorial and correctionseditorial@chavoloop.co.uk
Complaintscomplaints@chavoloop.co.uk
Data protectionprivacy@chavoloop.co.uk
Response timeTwo working days
HoursMonday to Friday, 09:00–17:30 UK time

Postal address

71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Post reaches the editorial team, but email is considerably faster.

What we cannot help with

We are not an operator and we hold no customer accounts. We cannot access, unlock, verify, credit or close an account with any casino brand, and we cannot intervene in a payment dispute. Contact the operator's own support team first. If they do not resolve it within eight weeks, escalate free of charge to their alternative dispute resolution provider, whose details every licensed operator must publish. Complaints about a licensee's conduct can also be reported to the Gambling Commission.

If you need support with gambling itself rather than with a review, the National Gambling Helpline is free and open 24 hours a day on 0808 8020 133. See our Responsible Gaming page for every route to help.

Check the licence
before you deposit.

Every brand here is tested with our own money and its Gambling Commission licence verified on the public register. Take fifteen seconds and confirm it yourself.

Read the reviews Safer gambling

Strictly 18 and over. Gambling carries a real risk of financial loss and can be addictive. Never stake money you cannot afford to lose, and never gamble to recover a loss. Read our safer gambling guidance.

Chavoloop

Free, confidential support

BeGambleAware.org GamStop UK Gamblers Anonymous GamCare

National Gambling Helpline — 0808 8020 133, free and open 24 hours a day.

Legal

Site

Disclosure

Chavoloop is an independent editorial publication. We do not accept deposits, hold customer funds or offer gambling of any kind. Some outbound links to the operators we review are commercial affiliate links, and we may be paid a fee if you register through one. This never costs you anything and never changes a score. Read the full Advertising Disclosure.

Every brand we review holds a Great Britain operating licence issued by the Gambling Commission under account number 39335. Verify it on the public register. Offers and terms shown are subject to change by the operator — always read the operator's own terms before depositing.

© 2026 Chavoloop, established 2026. 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Content is intended for residents of Great Britain aged 18 or over. Last updated 11 August 2026.